Virtual Online Appointments

Video online appointments are perfect if you are unable to attend our clinic. We use Zoom or face time to connect with you in your own home, or a quiet & private space of your choice.

How do online video consultations work?

They are like clinic-based consultations but without the ‘hands on’ component of a clinic assessment but in the convenience of your own home. They can be just as effective and often more convenient than an appointment in person. We have been offering these since March 2020 and many patients have provided positive feedback. 

Call or text 07956255427 to enquire.

What Will My Initial Consultation Entail?

It will include a period of discussion yo understand your presenting problem, medical history, and your goals of treatment. This will be followed by observation via video where you may be asked to perform some specific movements/ exercises to identify painful areas, weak or restricted movements. This will assist us in making a working diagnosis in the absence of manual testing by the therapist.

You will be provided with an explanation of the cause of your symptoms, self help strategies and a personalised treatment plan. We use Physiotec exercise software, which allows us to email you your programme and exercise videos to your own device. Therefore enabling you to have constantly available access whether at home or in the gym.

What Will My Follow Up Consultation Entail?

It is an opportunity for you to feedback on the effects of the agreed treatment plan provided and for you and your physiotherapist to review and progress the advice, self-help measures and exercises. If treatment goals are not being reached the reasons will be discussed and changes implemented.

A longer rehab appointment may be recommended by your physiotherapist where a supervised exercise session is indicated or if further assessment is required.

We will ensure all your treatment needs are met. So if at any point a referral on for a medical opinion is recommended the reasons and means to do so will be explained to you.


What Do I Need to Prepare Beforehand?

• If you have any letters or documents relating to your treatment, please email them to us beforehand or if you have registered to our online portal you can upload them there. 

• You will need a device of your choice, good broadband in a quiet and private room.

• Before your appointment you will need to complete and return the registration andscreening forms sent to you.

• At present we use Zoom or facetime consultations. Please advise your preference.

• Dress in loose clothing to assist movement and visualisation of the affected area. Ideally you will have space to allow for movement tests in standing, sitting, and lying in view of your device.


‘’Louise is amazing. She is a very good diagnostician and really helped me recover from an injury. I highly recommend her.’’

Sandra Coen

April 2019

‘’Louise helped me through post-accident, pre-opand post-op physio-she is calm, kind straightforwardand encouraging as well as hugely experienced and skilled. She works closely with surgeons and doctors who recommend her and is known to be the best in the business in West London. It is a huge advantage to be located, in the Hogarth Club with its onsite Parking and full gym to take advantage of during rehab sessions. I would recommend her wholeheartedly.’’

Sarah Colquhoun


‘’Louise immediately inspires confidence. She is calm, professional and very experienced. She discusses the problem and then applies gentle, reassuring treatment. She makes practical suggestions and takes you through helpful exercises before posting you videos so you can do them at home. I would thoroughly recommend Louise.’’

Sue Pickering

November 2019

‘’You were absolutely right about my ankle kicking out. After seeing you Friday, I rested Saturday and did the exercises that you gave me.I ran 11.7 k on Sunday, thinking the whole time about that push off and had no problems.There was a niggle but no pain.Last night I did 7 k and other interval sprints and had no issues. I will keep up the exercises.’’Thank you AGAIN! You were right AGAIN!


February 2020

“unable to have face to face sessions, our online sessions are brilliant! Louise was able to diagnose my injury and provide a thorough and clear exercise plan to get me back to full health -all through online video sessions! Extremely pleased to have contacted her.”


April 2020

‘’I was delighted and relieved I was able to organize physio sessions remotely with Louise (during Covid).With her expertise and many years of experience in post -op rehabilitation, in our remote/video sessions Louise is able to pinpoint even the smallest of deviations from desired movements in those exercises she has recommended. Her quiet calm, capable mannerand the clear guidance she offers in simple and straightforward language, make it easy for me to understand what she is asking of me and my leg! Louise’s follow up email containing links to an exercise plan and video clips for assigned exercises represents invaluable support in between our remote sessions.’’

Sarah Brewer

April 2020

"Thanks to you my knees are as good as they have ever been. I cannot tell that I have ever had any trouble. Fantastic! My skiing still leaves a lot to be desired but great fun!"


"Many thanks for your help with my back. Your advice was 100% good I was sent off for xrays - crush fractures were the problemMany thanks for all your help in setting me off in the right direction."


‘’Caroline was brilliant. Thank you so much for suggesting I saw her. There isn’t anything to worry about-nothing that a few exercises won’t put right and I am seeing her again.’’


July 2020

"I have just returned from Arizona where I climbed a mountain and swam breastroke in the pool with no problems. So I have made a full recovery. THANK YOU ONCE AGAIN!"


‘‘As you can see, I have cancelled my next appointment. This is because my foot has completely recovered! Thank you for your two treatments-I think they helped it along quite considerably.’’


‘‘Thank you for your letter on the 3rd January and thank you in particular for treating the patients I send to you to such good effect. I hear very favourable reports from patients following your treatments.’’

Consultant Orthopaedic Surgeon

‘‘Just wanted to drop you a line and say the knees were absolutely fine while skiing and afterwards now I'm doing the leg strengthening exercises. Had a great time and many thanks for all the work in getting me back active.’’

G.M Chiswick

Meeting all your needs?

We will ensure all your treatment needs are met. So if at any point a referral on for a medical opinion is recommended the reasons and means to do so will be explained to you.

Since June 5th during COVID-19 restrictions on updated government and governing body guidance, a face to face appointment in clinic can now be recommended dependant on you fulfilling screening criteria.

Some virtual appointments are available to book online.

Once you are registered you will have access to your invoices and receipts, appointment diary (for all consultations whether online or in clinic) and you can upload any documents or letters for your physiotherapist.

We work with some Major Health insurers including but not limited to:

To claim seek authorization for physiotherapy from your insurers before treatment starts.

Contact Us

Louise Jewers Physiotherapy
Hogarth Health Club
Airedale Avenue
W4 2NW


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Louise Jewers Chartered Physiotherapist MCSP, Member of the Health Professions Council HPC, Physiofirst & MACP, AACP

Louise Jewers Physiotherapy Ltd
Registered in England & Wales no 13308234
Registered address- 71-75 Shelton Street
Greater London

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